Frequently Asked Questions


We will do our best to accommodate customizations for fine jewelry items. Customizations can include changing or substituting the gemstone's or precious metal, or more specific sizing. Please contact us for all customization inquiries.

Shipping and Processing Time

Shipping and processing times vary between different jewelry items. Most of our fine jewelry items are made to order, some pieces require more time than others to craft. Please allow a minimum of up to 10 business days for your fine jewelry to be crafted, after which your item will be shipped. The total processing time varies between 10-15 days, or 15-20 days depending on the item. If you are ordering fine jewelry for a special event, please be sure to order at least several weeks or more in advance to receive your items in time. You may also include the event date within your order notes so that we may be aware if you need to receive it sooner. We will do our best to accommodate all requests.

Returns and Exchanges

I accept Jewelry returns and exchanges within 30 days of delivery, as long as the item is in its original condition. For missing stones/ damaged jewelry, it is covered under my jewelry warranty packages.